ops_team
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The WTN OPS team is responsible for the ongoing state of the Wireless Toronto Network including maintenance of existing nodes and deployment of new nodes. OPS **Requirements** * [[OPS Admin]]: tech savvy, able to train new OPS and delegate tasks. * [[OPS CSR]]: point person for member venues to contact re: questions and network issues * [[OPS Team members]]: tech savvy and more, looks good in black * Gabe would like to be one of these ---- Question: should end-user technical support also be done by the ops team? It seems like it'd make sense; often venues call or email using the end-user tech support number/email. -Gabe
ops_team.1192372374.txt.gz · Last modified: 2013/09/28 16:06 (external edit)
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