ops_team
The WTN OPS team is responsible for the ongoing state of the Wireless Toronto Network including maintenance of existing nodes and deployment of new nodes. OPS
Requirements
- OPS Admin: tech savvy, able to train new OPS and delegate tasks.
- OPS CSR: point person for member venues to contact re: questions and network issues
- OPS Team members: tech savvy and more, looks good in black
- Gabe would like to be one of these
Question: should end-user technical support also be done by the ops team? It seems like it'd make sense; often venues call or email using the end-user tech support number/email. -Gabe
ops_team.txt · Last modified: 2013/09/28 16:06 (external edit)
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