ops_team
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ops_team [2007/10/14 09:32] gabe |
ops_team [2013/09/28 16:06] |
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| - | The WTN OPS team is responsible for the ongoing state of the Wireless Toronto Network including maintenance of existing nodes and deployment of new nodes. OPS | ||
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| - | **Requirements** | ||
| - | * [[OPS Admin]]: tech savvy, able to train new OPS and delegate tasks. | ||
| - | * [[OPS CSR]]: point person for member venues to contact re: questions and network issues | ||
| - | * [[OPS Team members]]: tech savvy and more, looks good in black | ||
| - | * Gabe would like to be one of these | ||
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| - | ---- | ||
| - | Question: should end-user technical support also be done by the ops team? It seems like it'd make sense; often venues call or email using the end-user tech support number/email. -Gabe | ||
ops_team.txt ยท Last modified: 2013/09/28 16:06 (external edit)
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