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technical_logs:wychwood_open_door

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A PCRE internal error occured. This might be caused by a faulty plugin

====== June 24, 2011 ====== Kathy emailed yesterday saying that the wifi was down. I went in today. She explained that it stopped working on Tuesday, but she was able to get her machine online by plugging it straight into the modem. I plugged everything back in the normal way, and realized that the Wychwood router had been reset: it had the PPPoE settings in it (and went online right away), but the admin password was blank, and it was using the LAN IP address 192.168.1.1, instead of 192.168.99.1 as we had set it. To prevent future IP address conflicts, I left the Wychwood router at 192.168.1.1, reset the admin password (which is taped to the top of the router), and disabled the wireless on it. I changed the Wireless Toronto router to use a LAN address of 192.168.2.1. I also upgraded the Linksys firmware on the Wychwood router, and set the Wireless Toronto router to get a DHCP address on the WAN side (previously it had a static IP address set, because we were having trouble with the DHCP server on the Wychwood router -- hopefully the firmware upgrade fixed that). It's hard to diagnose what the initial problem was. I'm going to email Kathy to ask her to try to reach me or Jon by phone next time they have a problem, before switching the wires around. ====== May 4, 2011 ====== Kathy emailed a couple of days ago to say that when she got back from vacation, the wifi was down. I (Gabe) went by this morning. The computer had been plugged directly into the modem. When I plugged the routers back in, it seemed to work for a little while, and then stopped. It seemed like maybe a DNS problem, so I added static DNS servers to both Kathy's router (192.168.99.1, plugged into the modem, wifi disabled), and the Wireless Toronto one (192.168.1.1). That seemed to make everything work. I didn't set openVPN up correctly when I first configured the router. It's now working. Also: the DHCP server on Kathy's router seems flaky. So I gave the WT router a static IP address on the WAN side. I maybe should have done the same for the PC that's connected to that router. (Jon suggested that upgrading the Linksys firmware on Kathy's router might fix the DHCP flakiness. That'd be a good thing to do next time someone's on-site.)

technical_logs/wychwood_open_door.1308949619.txt.gz · Last modified: 2013/09/28 16:06 (external edit)