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technical_logs:wychwood_open_door [2011/06/24 16:06]
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technical_logs:wychwood_open_door [2013/09/28 16:06]
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-====== June 24, 2011 ====== 
-Kathy emailed yesterday saying that the wifi was down. I went in today. She explained that it stopped working on Tuesday, but she was able to get her machine online by plugging it straight into the modem. 
  
-I plugged everything back in the normal way, and realized that the Wychwood router had been reset: it had the PPPoE settings in it (and went online right away), but the admin password was blank, and it was using the LAN IP address 192.168.1.1,​ instead of 192.168.99.1 as we had set it. 
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-To prevent future IP address conflicts, I left the Wychwood router at 192.168.1.1,​ reset the admin password (which is taped to the top of the router), and disabled the wireless on it. I changed the Wireless Toronto router to use a LAN address of 192.168.2.1. I also upgraded the Linksys firmware on the Wychwood router, and set the Wireless Toronto router to get a DHCP address on the WAN side (previously it had a static IP address set, because we were having trouble with the DHCP server on the Wychwood router -- hopefully the firmware upgrade fixed that). 
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-It's hard to diagnose what the initial problem was. I'm going to email Kathy to ask her to try to reach me or Jon by phone next time they have a problem, before switching the wires around. 
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-====== May 4, 2011 ====== 
-Kathy emailed a couple of days ago to say that when she got back from vacation, the wifi was down. I (Gabe) went by this morning. The computer had been plugged directly into the modem. When I plugged the routers back in, it seemed to work for a little while, and then stopped. It seemed like maybe a DNS problem, so I added static DNS servers to both Kathy'​s router (192.168.99.1,​ plugged into the modem, wifi disabled), and the Wireless Toronto one (192.168.1.1). That seemed to make everything work. 
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-I didn't set openVPN up correctly when I first configured the router. It's now working. 
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-Also: the DHCP server on Kathy'​s router seems flaky. So I gave the WT router a static IP address on the WAN side. I maybe should have done the same for the PC that's connected to that router. 
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-(Jon suggested that upgrading the Linksys firmware on Kathy'​s router might fix the DHCP flakiness. That'd be a good thing to do next time someone'​s on-site.) 
technical_logs/wychwood_open_door.txt ยท Last modified: 2013/09/28 16:06 (external edit)