technical_logs:harbourfront_centre
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technical_logs:harbourfront_centre [2011/03/28 11:56] gabe |
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| + | ====== July 5, 2013 ====== | ||
| + | As with the SLM network, I updated the Cloudtrax checkin URL. I could only (remotely) access the gateway router, though -- the other three are down. | ||
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| + | ====== May 30, 2012 ====== | ||
| + | Network monitoring enabled through Cloudtrax: [[http://www.cloudtrax.com/overview2.php?id=wt-harb]] | ||
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| + | ====== May 29, 2012 ====== | ||
| + | Finally went down to investigate. Above the southeast corner of the gallery there's a spot where all the important wiring happens. There are two Ethernet switches there: one for a Harbourfront network, and one for Wireless Toronto. The WT switch had all the Ethernet removed. I plugged everything in, and the two orphaned routers were immediately back online. | ||
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| + | The router in the studio has weirdly long and eccentric ping times -- often indicative of wireless interference. I changed the channel from 6 to 11 and it *may* have helped things a little. This is something to investigate further. | ||
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| + | Also, there are a few routers on site with the ssid "wtoronto." These appear to be routers installed by Harbourfront, but plugged into the Wireless Toronto network. (Not sure where; I didn't investigate.) No big deal, but worth noting. Presumably these are monitored by Harbourfront IT, which explains how they know so quickly whenever our network goes down. The only physical device I found was on the south patio (outside!). | ||
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| + | I've gotta go back in (remotely) and set up a monitoring cronjob on the routers. | ||
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| + | ====== September 15, 2011 ====== | ||
| + | A user emailed the support address describing trouble connecting. It sounded like our coverage area has shrunk. I checked, and I can't ping routers .67 or .68. (Was this ever resolved after March 28?) I emailed Juan to find out when I can go by to investigate. | ||
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| ====== March 28, 2011 ====== | ====== March 28, 2011 ====== | ||
| I got an email from Harbourfront this morning saying that the network has been down since before 7. Weird, because wifidog reported it up. I checked the logs, and the wifidog checkins were consistent (every minute, exactly) and from the right IP address. I couldn't ping it via OpenVPN, though -- this is very weird. (OpenVPN is normally more resilient than the Wifidog gateway.) | I got an email from Harbourfront this morning saying that the network has been down since before 7. Weird, because wifidog reported it up. I checked the logs, and the wifidog checkins were consistent (every minute, exactly) and from the right IP address. I couldn't ping it via OpenVPN, though -- this is very weird. (OpenVPN is normally more resilient than the Wifidog gateway.) | ||
technical_logs/harbourfront_centre.1301331397.txt.gz ยท Last modified: 2013/09/28 16:06 (external edit)
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